Work With Us
Job Title: Market Research Analyst
Contact:
​
Qualified applicants please forward resume to hr@infinitepays.com. No phone calls please.
​
Job Duties and Responsibilities
​
-
Develop and evaluate methods for collecting data.
-
Gather data on consumers, competitors, and market conditions.
-
Analyze data using marketing theories and statistical software.
-
Monitor and forecast marketing and sales trends.
-
Measure the effectiveness of marketing programs and strategies.
-
Convert complex data and findings into understandable tables, graphs, and written reports.
-
Prepare reports and present results to clients and management.
​
Qualifications
​
-
Proficiency of Google Adwords, Google Analytics and other social media marketing, including but not limited to Facebook, Instagram, Wechat etc.
-
Solid mix of quantitative and qualitative analytical skills.
-
Masterful at telling stories using data.
-
Strong Microsoft Office skill, Excel & PowerPoint.
-
Must have the ability to multi-task, prioritize and manage time effectively.
-
Works well under pressure and meet tight deadlines in a fast-paced environment, with rigorous attention to detail
-
Must possess strong communication skills.
-
Must have strong English writing skills.
-
Familiar with CRM tool a plus
-
Payment processing industry experience a plus
-
Basic graphic design a plus
​
Education
​
-
Bachelor’s degree in Marketing or Business administration related field (Required)
​
Job Title: Customer Service Representative
Contact:
​
Qualified applicants please forward resume to hr@infinitepays.com. No phone calls please.
​
Job Duties and Responsibilities
​
-
Answer incoming phone calls and respond promptly to customer inquiries.
-
Acknowledge and resolve customer complaints.
-
Maintain a positive, empathetic and professional attitude at all times.
-
Keep records of customer interactions, comments and complaints.
-
Familiar with Infinite Pays products and services in order to answer questions.
-
Ensure customer satisfaction and provide professional customer support.
​
Qualifications
​
-
Native Chinese speaker or fluency in Chinese required
-
Fluent in English, conversational level
-
Must have excellent communication skills, the ability to build relationships.
-
Must have a good attitude and be customer oriented.
-
Must have the ability to multi-task, prioritize and manage time effectively.
-
Familiar with basic Microsoft Office skills.
-
Payment processing industry experience a plus.
-
Familiar with CRM a plus.
​
Education
​
-
Bachelor’s degree (Preferred)
​
Job Title: Web/Graphic Designer
Contact:
​
Qualified applicants please forward resume to hr@infinitepays.com. No phone calls please.
​
Job Duties and Responsibilities
​
-
Develop and design layouts for client website and marketing materials
-
Maintain and update preexisting websites
-
Maintain brand consistency throughout all digital platforms, focus on current branding constraints and visions for future brand design
-
Manage design projects in order to meet deadlines
-
Actively contribute new ideas and concept
-
Collaborate with marketing team and clients to successfully present the conceptual ideas and justify design decisions
​
Qualifications
​
-
Proficiency with standard HTML web design, WordPress and Wix builder
-
Knowledge of SEO and be able to code with SEO emphasis
-
Proficiency in Adobe Photoshop and Illustrator
-
Familiar with content marketing, SEO, and E-commerce
-
Recent project portfolio is required
-
Self-taught individuals with creativity and innovation, prefers to work in unconventional ways
-
Work well under pressure and meet tight deadlines in a fast-paced environment, with rigorous attention to detail
-
Must possess strong communication skills.
-
Conversational Chinese and English
​
Education
​
-
Bachelor’s degree or pursuing a degree in Computer Science, Graphic Design, Digital Arts, Visual Communication or related field (Required)
​